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About Us Artscene Art Suplies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Artscene Art Suplies
35 Chesterfield Road Meersbrook Sheffield S8 0RL United Kingdom
Phone: 0114 2555 299
Fax:
Email: info [at] artsupplies-uk [dot] co [dot] uk
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment via Paypal.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Please allow 3 working days.
Delivery Charge £3.50.
Some larger items will vary in postage cost. |
Delivery Schedule Items are dispatched immediately on receipt of cleared funds.
We despatch your order once your payment has been authorised, so if you're paying by cheque, for example, your order will not be sent out until the cheque has arrived and then been cleared |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.Your credit card details are not retained once your order has been processed. |
Guarantee Every product sold by Bountifultreasures is backed by our 30-day money-back guarantee. We want you to be satisfied with your purchase. However, if you change your mind about an item, simply return it within 7 days of receipt. We also recommend that you obtain proof of delivery.
Provided that the item is returned in clean condition and in its original packaging, the purchase price will be refunded. You should allow up to 30 days from receipt of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods. Postage and packaging charges will not be refunded and customers are responsible for meeting the cost of return postage. This does not affect your statutory rights. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0114 2555 299 (International +44 0114 2555 299) or fax us on or write to us at 35 Chesterfield Road Meersbrook Sheffield S8 0RL United Kingdom |
Privacy Policy Artscene Art Suplies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Every product sold by Bountifultreasures is backed by our 7-day money-back guarantee. We want you to be satisfied with your purchase. However, if you change your mind about an item, simply return it within 7 days of receipt. We also recommend that you obtain proof of delivery and suggest your item be returned via a Trackable method. (1st Class Signed For / Special Delivery / International Signed For )
Provided that the item is returned in clean condition and in its original packaging, the purchase price + our outgoing postal charges will be refunded. You should allow up to 30 days from receipt of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods. Return postage and packaging costs remain the responsibility of the purchaser / customer. Loss or damage during return remains the buyers responsibility. This does not affect your statutory rights.
Returns should be dispatched to:
Artscene Art Suplies
35 Chesterfield Road
Meersbrook
Sheffield
S8 0RL
United Kingdom
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Remittance Terms Purchase Price & VAT
Prices on screen include VAT at the UK rate.
By credit or debit card
You can pay using any of the major credit/debit cards, through the Paypal payment option.
Postage & Packing - P&P
UK P&P is stated on screen.
By cheque or postal order
You can also pay by cheque, building society cheque or crossed UK postal order (we do not accept International Money Orders), made payable to P.Lewis Please don't send cash. And we'll be able to process your order more quickly if you don't use staples, or fold your cheque or postal order.
Post your cheque or postal order to:
Artscene Art Suplies
35 Chesterfield Road
Meersbrook
Sheffield
S8 0RL
United Kingdom |
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